The Employee Assistance Program (EAP) provides you and your family members access to counseling services including legal, financial, and work-life balance assistance. 

Our Employee Assistance Program (EAP) is New York Life Group Benefits Solutions.  This resource is for all of our employees, whether you are insured through the District or not.  Our employees will find several resources on this webpage: guidanceresources.com.

The registration process will ask you for an Organizational Web ID.  Please enter: NYLGBS.  Then it will lead you through the rest of the registration.  You can also call 800-344-9752.

When you call you will be speaking with a New York Life Insurance specialist who can help you find wellness resources including counselors and therapists in your area.  You and anyone in your household will receive 3 free counseling sessions per issue.  The specialist will explain the details.

Access the Employee Assistance Program

Our newest behavioral health program is called MDLIVE. If you are enrolled for our insurance benefits, Blue Cross Blue Shield of Texas, you have access to MDLive, which includes free virtual counseling.  Clink on the link to review this program, then click on “ACTIVATE NOW” to register.  You can also call the MDLIVE to register by phone or if you have any questions: (888) 365-1663.  Our Benefits Department can also help with any questions you may have about the TeleHealth and MDLIVE free virtual counseling and how the benefits work: 972-600-5211.

Access MDLIVE

Our TRS BCBS of Texas benefits also offers counseling and therapy resources. These counselors will work with our insurance.

CHECK OUT THE LIST OF COUNSELORS IN OUR AREA